Refund Policy

Non-returnable items

We do not accept returns for personal care goods (such as soap products) but we will refund you if you are not satisfied with our product.

Refunds

We have a 30-day refund policy, which means you have 30 days after receiving your item(s) to request a refund. We truly believe that we make some of the best soap in the world, and we want to make sure that we back that up with an ironclad 30 days money back guarantee.

We want you to be 100% satisfied with our soap. If for any reason, you are not satisfied, let us know. We'll do our best to make it right for you. If you are still not fully satisfied with your product(s) we will automatically refund you for that item. To start a refund, you can contact us at info@wondermountainsoap.com and you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since your refund, please contact us at wondermountainsoap@gmail.com.

You can always contact us for any refund question at info@wondermountainsoap.com